Course Offerings

Capco Academy Blackboard is an online learning platform, offering access to 140+ live and recorded webinars/forums to ensure you stay up to date on the latest in the financial industry.

Webinars are classified as either Customer Related Operations, Deposits, Forums, Internal Operations, and Lending. Browse Below.

Customer Related Operations:

Customer-Related Operations covers topics such as the Bank Secrecy Act, the USA PATRIOT Act, OFAC, and provisions of the Fair Credit Reporting Act (FCRA), which all affect both the loan and deposit sides of the financial institution. Training on Unfair, Deceptive, or Abusive Acts or Practices (UDAAP) and E-SIGN is also under Customer-Related Operations.

Bank Junk Fees
Elder Financial Exploitation & Fincen Advisory FIN 2022-A002
E-Sign: Does It Need Modernization?
Privacy: Disclosure of NPI & Safeguarding the Confidentiality
UDAAP Unraveled: A Comprehensive Guide to Compliance...
View All Customer-Related Operations Courses


Deposit topics include FDIC/NCUA Share Insurance and advertising, non-deposit investment product advertising, privacy and Right to Financial Privacy Act (RFPA)compliance, Fair Credit Reporting Act (FCRA), Truth in Savings Act (TISA)/Part 707 and Regulation DD, Electronic Fund Transfer Act (EFTA) and Regulation E, overdraft protection products, and Expedited Funds Availability Act (EFEA) and Regulation CC.

Advertising Deposit and Non-Deposit Products
Overdraft Protection Programs
Regulation CC
Right to Financial Privacy Act and Reimbursement for Providing Financial Records
Truth in Savings - Disclosures...
View All Deposits Courses


Forums are scheduled throughout the year and focus on hot topics, new or revised regulations, agency issuances, or upcoming regulatory changes. These forums are designed to educate members at a high level and allow a forum for open discussion on relevant and timely topics.

Appraisal Forum
December Forum: The New QM rules - What You Need to Know
FDIC Insurance Forum
Forum: FDIC Signage
What to Expect in 2024...
View All Forums

Internal Operations:

Internal Operations encompasses training courses on operational areas that affect the management of a financial institution. Courses include topics on Board of Directors’ Responsibilities, Insider Loans and Regulation O, transactions between banks and their affiliates, Community Reinvestment Act (CRA), and vendor management.

Bank Fees
BSA/AML/OFAC Annual Training - Part I
CRA Reporting/Updates - Intermediate Banks
CRA Reporting/Updates - Small Banks
CRA Reporting/Updates - Large Banks Part 1
Error Resolution Compliance - From E to Z...
View All Internal Operations Courses


Ensuring Lending compliance can be a challenge given all the regulatory requirements and examiner scrutiny of the past 15 years. Lending compliance training topics include: loan and line of credit advertising compliance, fair lending, Regulation B compliance, HMDA, Regulation Z for open-end and closed-end compliance, servicing under Regulation Z and RESPA, the Military Lending Act and Servicemembers Civil Relief Act, and flood insurance compliance.

Appraisal Compliance Update
Fair Lending I
Flood Insurance Requirements 2024
Small Business Lending - What's Next for Section 1071?
TRID Closing Cost Errors / Changed Circumstances...
View All Lending Courses