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Quality Control - Not Just Compliance

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Regulatory compliance is a crucial component of your risk management system, but effective overall quality control involves much more than just compliance with laws and regulations. Join us for this session as we discuss risk management, quality control and quality assurance, and the control process.

We will cover:

  • Quality control and quality assurance
  • The risk identification and management process
  • The control process from start to finish
  • Types of controls and how to determine their effectiveness
  • Regulatory expectations

Who Should Attend:

Compliance Officers, auditors, upper management, personnel responsible for quality control, and legal staff.

Date Aired: November 21, 2019

(TODs are current as of the date aired)


  • Elizabeth Rozsa
    • Elizabeth Rozsa
    • With over 20 years of experience in bank compliance management, Senior Consultant Elizabeth Rozsa brings expertise in assessing and evaluating compliance risk; formulating and implementing effective compliance management programs; and conducting training for bankers and regulatory personnel. She has helped community banks manage their compliance risk, serving as a critical part of compliance success, as well as working on assignments managing and monitoring compliance risk for large institutions. In her current position at Capco Academy, Elizabeth uses her experience and knowledge as a former regulator, instructor and compliance manager to help develop and conduct custom training for regulators – most notably the Bureau of Consumer Financial Protection – and financial institutions alike.

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