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Compliance Examination Readiness

The compliance exam: the culmination of all we work for. It’s like studying all year for one big test on which our grade and honors status depends. But not to worry — Capco is here to help ease some of that anxiety. Join us as we discuss the examination process, providing helpful tips for the process itself as well as how to get along better with your examiners.

We Will Cover:

  • Overview of the examination process
  • Best practices to ensure you are prepared
  • What to do before, during and after an exam
  • Building rapport with your examiners
  • Pitfalls to avoid
Date Aired: October 25, 2018

(Training On-Demands are current as of the date aired.)


  • Pamela Buckley
    • Pamela Buckley
    • Managing Principal Pamela Buckley is a Certified Regulatory Compliance Manager (CRCM) who brings over 25 years of regulatory compliance experience and expertise to Capco Finance, Risk and Compliance (FRC), and champions Capco FRC Compliance Risk Management solutions within the financial services industry. She specializes in developing and administering compliance management systems and Community Reinvestment Act programs, performing compliance risk assessments and monitoring reviews and providing customized compliance training. Through her specialized skill set, collaborative nature and strong interpersonal and communication skills, Pam has become a trusted advisor to many financial institutions throughout the country. Pam oversees seven distinct regions throughout the country. Each regional team is comprised of seasoned regulatory compliance and subject matter experts who collaborate with financial institutions and non-banks of all sizes to deliver expert regulatory compliance consulting, training, audit, monitoring and risk assessment services. Pam began her professional career in 1989, as a Bank Examiner Trainee at the Federal Deposit Insurance Corporation (FDIC). During her 13-year tenure with the FDIC, Pam managed and performed many Compliance Examinations and CRA Performance Evaluations; presented compliance and CRA ratings, as well as key compliance risks and weaknesses, to bank boards; prepared regulatory enforcement actions; educated and trained examination staff; and developed regulatory guidance. With a passion for Consumer Compliance and CRA, she served as a senior compliance examiner and review examiner for most of her tenure with FDIC. In 2002, Pam transitioned to the private sector, putting her entrepreneurial skills into action establishing a successful consulting practice in New England, which expanded to the Northeast Region, including New York and New Jersey. Though the company has changed names and ownership over the past 15 years, Pam continues to be a go-to regulatory compliance professional and frequent speaker at national and local regulatory compliance conferences and seminars. She is also a published author of compliance-related articles and thought leadership.
  • Jigisha Patel
    • Jigisha possesses over 25 years of banking experience with in-depth knowledge in all phases of banking compliance and operations. Jigisha has headed the Quality Assurance (QA) functions of various institutions for over thirteen years and is currently in charge of QA for Capco Finance, Risk and Compliance (FRC), where she performs QA reviews for all product types, including regulatory compliance reviews and risk assessments. Jigisha is responsible for training staff on QA-related topics and has established a coaching program for new employees. Jigisha has prior experience training the Federal Deposit Insurance Corporation (FDIC) in regulatory banking safety and soundness and compliance. She has held several key regulatory banking positions with the FDIC, including certified Commissioned Safety and Soundness Examiner, certified Fair Lending Specialist and Community Affairs Specialist conducting regulatory Safety and Soundness and Compliance Examinations of domestic and foreign banks. She is a Certified Regulatory Compliance Manager (CRCM) and holds a Bachelor of Science in Accounting and Economics with a minor in Mathematics.

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