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Avoiding Pitfalls in Advertising: What We See and What You Should Do

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In reviewing advertisements and marketing for clients, both large and small, we have seen it all. Join us as we share our findings, including insight into the most common errors. During this session, we will cover some of the most common pitfalls that we see, the applicable regulations and what you should be doing to ensure compliance.

We Will Cover:

  • The most common errors
  • Applicable regulations that institutions forget or overlook
  • Tools and tips that can help streamline and improve your review process


Date Aired: January 17, 2019

(Training On-Demands are current as of the date aired.)


Presenter:

  • Diane Banks
    • Diane Banks
    • Diane has over 25 years of banking experience with a focus in consumer lending, deposit operations, loans to insiders and state of Maryland regulatory compliance law. She has helped clients develop regulatory compliance programs and successfully eliminate regulatory compliance findings. Diane is currently the team lead and project manager for Capco Academy. In this role, Diane oversees all development and delivery of regulatory training, webinars, seminars and workshops. Diane serves as one of the lead trainers for all regulatory agencies and custom training for Capco Academy. She brings to the training experience a unique blend of regulatory knowledge, regulatory audit experience and a natural sense of humor. This unique blend allows the audience to learn the practical aspects of regulatory consumer compliance and the field audit application of the regulations in a manner that is relaxing and enjoyable. Prior to transferring and assuming the responsibility for regulatory training, Diane served as Assistant Director in the mid-Atlantic region, including Maryland, Washington, DC., Delaware and Virginia. The team included experienced regulatory compliance and subject matter experts who worked in cooperation with various financial institutions of all sizes to deliver expert regulatory compliance consulting, training, audit, monitoring and risk assessment services. Diane also serves as Capco's credit union expert and is frequently called upon to assist broader Capco with credit union matters.

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